Business Visibility Health Check
Fictitious demonstration
Aug 28, 2026 · DEMO-normal
Complete measured snapshot
Choose Save as PDF in the print options.
Luma Med Spa · Tested market: Austin, Texas
Your visibility. Your next useful step.
What is working
Clients respond positively
4.7 average rating across 184 public reviews.
See the evidenceBest opportunity
Review how customers find “laser hair removal”
“laser hair removal” reached the Top 10 from 1 of 25 valid measured locations.
See the evidenceFirst action
Start here
Confirm “laser hair removal” is a priority service, inspect its profile category and the relevant service page, then agree one supported improvement.
See the evidenceA snapshot of these searches and questions on the assessment date. It does not measure every customer journey or predict future results.
Your action plan
3 useful priorities, in order
Use these actions yourself, with your existing team, or to agree what MapsDoc would manage. No call is needed to use this plan.
01Review how customers find “laser hair removal”
- Observed
- “laser hair removal” reached the Top 10 from 1 of 25 valid measured locations.
- Why it may matter
- Prospective clients in much of the measured area may encounter competitors before this business.
- What to do
- Confirm “laser hair removal” is a priority service, inspect its profile category and the relevant service page, then agree one supported improvement.
- Who handles it
- Business owner confirms the service; MapsDoc reviews the profile and measurement.
- How to check progress
- Repeat the same query, locations and collection method after the agreed work; compare valid Top-3 and Top-10 counts.
02Check the website route for “laser hair removal”
- Observed
- None of the 3 checked pages clearly supported this measured customer search.
- Why it may matter
- A relevant page could help customers confirm the service and decide how to contact you. Unchecked pages may already provide this.
- What to do
- Inspect the best existing page with the owner. Improve its service explanation and contact path if needed; scope a new page separately only after confirming the gap.
- Who handles it
- Business owner and website editor; confirm the scope of existing-page corrections separately from an article program.
- How to check progress
- Open the confirmed page on mobile, verify the service and location details, and follow the contact or booking path.
03Build a consistent review-response rhythm
- Observed
- 5 of the 20 most recent sampled reviews had a visible owner response.
- Why it may matter
- Strong ratings create trust, but inconsistent responses make reputation care appear less active.
- What to do
- Respond consistently, prioritizing recent and lower-rated feedback first.
- Who handles it
- Business owner or an approved review-care team.
- How to check progress
- Check how many newly sampled reviews have a useful response, including unresolved lower-rated feedback.
Local search and Google Maps
Searches chosen for Luma Med Spa in Austin, Texas. Every ranking is a local observation at a particular time.
“med spa”
Primary business category used as the market baseline.
“Botox”
Highest-demand distinct service verified on the public business profile.
“laser hair removal”
Highest-demand distinct remaining service or category opportunity.
Standardized mobile Maps snapshot
Each point is the searcher’s location for a mobile Google Maps search. We use the same exact phrase at all 25 locations. Numbers show Luma Med Spa’s position among unpaid Maps results.
Results are a snapshot; a customer’s device, location and search time can change what they see. These grids do not measure Google Search’s local pack.
Loading map background · saved measurements below
5 mi center-to-corner radius. Grid cells follow the saved order, north to south and west to east. This is a measured grid, without a geographic background.
All saved results and search coordinates are available in the location details below.
“med spa”
Aug 28, 2026 · 25/25 valid locations
- Top 3
- 5 of 25 assessed
- Top 10
- 11 of 25 assessed
- Not found in checked results
- 4
- Unknown locations
- 0
Concentrated
Visibility is strongest near the business and declines across the wider search area.
Green: 1–3 · Amber: 4–10 · Red: 11–20 or verified 20+. 20+ means the business was not found in the first 20 unpaid results checked. >N means it was not found in a shorter checked list. — means no valid observation; it is not a poor ranking. Neither absence nor unknown is assigned an invented rank.
Location details · all search phrases
Businesses appearing in the same Maps sample
Same-query, same-location observations describe this sample. They do not establish market share or why a competitor ranks.
- Viva Aesthetics · 44 appearances · 4.8 public rating
- Westlake Skin Studio · 37 appearances · 4.7 public rating
- Austin Glow Clinic · 29 appearances · 4.6 public rating
Google Search local pack · separate sample
9 of 9 planned checks were valid. The business appeared in the local pack in 3 of those 9 checks.
The local pack is the group of nearby businesses shown in Google Search. It differs from Google Maps and the website links below it. These checks cover only the searches and locations listed here.
See checked searches and pack positions
- “med spa” · location 13: pack position 3
- “med spa” · location 7: not found in returned pack
- “med spa” · location 19: not found in returned pack
- “Botox” · location 13: pack position 3
- “Botox” · location 7: not found in returned pack
- “Botox” · location 19: not found in returned pack
- “laser hair removal” · location 13: pack position 3
- “laser hair removal” · location 7: not found in returned pack
- “laser hair removal” · location 19: not found in returned pack
AI discovery
Do AI assistants suggest your business to potential customers, and do they get your details right? These are separate checks. Where answers are available, they show what we could establish and where a correction may help.
Read these answers as a snapshot, not an overall AI visibility score. Fresh-session behavior and location settings require validation. These checks do not represent every customer’s experience or predict rankings, leads or bookings.
ChatGPT Search
Does it recommend your business?
6/6 usable answers to customer-style questions that do not name your business. 0 answers unavailable or unresolved.
- Recommended
- 2 of 6
- Incidental mention
- 2 of 6
- Negative mention
- 0 of 6
- Business cited
- 2 of 6
A mention alone is not a recommendation. A recommendation can also cite a source about the business, so these counts can overlap.
Are your business details accurate?
2/2 questions naming your business could be assessed. 0 checks not assessed or unavailable.
Business details: 2 consistent, 0 contradictory in those 2 checks.
Answers with conflicting details are kept for review, even if they appear to describe a different business. These checks tell us about accuracy, not whether a customer would receive a recommendation.
What should you improve?
2 saved discovery examples, including a different outcome when available. The full question list is below.
Which medical spas are worth considering in Austin?
Austin, Texas · 2026-08-28 · recommended
“Luma Med Spa is one option to compare in Austin. Review its listed services, location, appointment information and recent customer feedback alongside other local providers.”
What to do with this: The business was presented as an option in this answer. Keep the referenced service and contact details accurate; a single recommendation does not establish consistent visibility.
- Cited source: Luma Med Spa
Which Austin clinics offer laser hair removal?
Austin, Texas · 2026-08-28 · incidental
“Luma Med Spa lists aesthetic services in Austin, but this answer does not establish a dedicated laser hair removal page or recommend a provider for that service. Compare the service information and consultation options first.”
What to do with this: The business was mentioned, but was not recommended. Check the context and referenced business information; a mention alone does not show preference or customer intent.
No cited source was retained for this answer; its claims need independent confirmation.
These excerpts show observed wording, not verified facts about the business. Updating a page does not guarantee a future AI recommendation.
How we checked · questions, business details and sources
Each question is asked independently. Discovery questions do not name the business; business-detail checks do. Answers can vary with wording, location, time and session. Retrieved pages are listed separately from sources actually cited in an answer.
Customer discovery question · Austin, Texas
Which medical spas are worth considering in Austin?
recommended · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa is one option to compare in Austin. Review its listed services, location, appointment information and recent customer feedback alongside other local providers.”
- Cited source: Luma Med Spa
- Retrieved only: Treatments page
Customer discovery question · Austin, Texas
Where can I compare Botox services in Austin?
recommended · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “For Botox consultations in Austin, Luma Med Spa is one option to consider. Its listed services include Botox, and its profile provides a route to ask about an appointment.”
- Cited source: Luma Med Spa
- Retrieved only: Treatments page
Customer discovery question · Austin, Texas
Which Austin clinics offer laser hair removal?
incidental · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa lists aesthetic services in Austin, but this answer does not establish a dedicated laser hair removal page or recommend a provider for that service. Compare the service information and consultation options first.”
Customer discovery question · Austin, Texas
Where can I ask about a facial consultation in Austin?
incidental · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa appears among the Austin businesses discussed, but this answer does not recommend it for a facial consultation. Look for a clear description of the consultation and a direct way to contact the business.”
Customer discovery question · Austin, Texas
Which medical spas are near central Austin?
not mentioned · identity not present · accuracy not assessed · 2026-08-28
Saved answer excerpt: “For central Austin, compare providers whose locations and appointment options fit the area you can travel to. This answer does not identify an individual business.”
Customer discovery question · Austin, Texas
Where can I compare appointment options for skin care in Austin?
not mentioned · identity not present · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Compare providers that clearly describe skin care consultations, publish their location details and provide a working appointment route. This answer does not name a specific business.”
Business-detail check · Austin, Texas
What services does Luma Med Spa in Austin offer?
incidental · identity matched · accuracy consistent · 2026-08-28
Saved answer excerpt: “Luma Med Spa's listed services include Botox, laser hair removal and facials in Austin.”
Business-detail check · Austin, Texas
How can I book at Luma Med Spa in Austin?
incidental · identity matched · accuracy consistent · 2026-08-28
Saved answer excerpt: “Use the appointment link on Luma Med Spa's profile or website, or contact the business using its listed phone number to ask about a consultation.”
Google AI Mode
Does it recommend your business?
6/6 usable answers to customer-style questions that do not name your business. 0 answers unavailable or unresolved.
- Recommended
- 2 of 6
- Incidental mention
- 2 of 6
- Negative mention
- 0 of 6
- Business cited
- 2 of 6
A mention alone is not a recommendation. A recommendation can also cite a source about the business, so these counts can overlap.
Are your business details accurate?
2/2 questions naming your business could be assessed. 0 checks not assessed or unavailable.
Business details: 2 consistent, 0 contradictory in those 2 checks.
Answers with conflicting details are kept for review, even if they appear to describe a different business. These checks tell us about accuracy, not whether a customer would receive a recommendation.
What should you improve?
2 saved discovery examples, including a different outcome when available. The full question list is below.
Which medical spas are worth considering in Austin?
Austin, Texas · 2026-08-28 · recommended
“Luma Med Spa is one option to compare in Austin. Review its listed services, location, appointment information and recent customer feedback alongside other local providers.”
What to do with this: The business was presented as an option in this answer. Keep the referenced service and contact details accurate; a single recommendation does not establish consistent visibility.
- Cited source: Luma Med Spa
Which Austin clinics offer laser hair removal?
Austin, Texas · 2026-08-28 · incidental
“Luma Med Spa lists aesthetic services in Austin, but this answer does not establish a dedicated laser hair removal page or recommend a provider for that service. Compare the service information and consultation options first.”
What to do with this: The business was mentioned, but was not recommended. Check the context and referenced business information; a mention alone does not show preference or customer intent.
No cited source was retained for this answer; its claims need independent confirmation.
These excerpts show observed wording, not verified facts about the business. Updating a page does not guarantee a future AI recommendation.
How we checked · questions, business details and sources
Each question is asked independently. Discovery questions do not name the business; business-detail checks do. Answers can vary with wording, location, time and session. Retrieved pages are listed separately from sources actually cited in an answer.
Customer discovery question · Austin, Texas
Which medical spas are worth considering in Austin?
recommended · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa is one option to compare in Austin. Review its listed services, location, appointment information and recent customer feedback alongside other local providers.”
- Cited source: Luma Med Spa
- Retrieved only: Treatments page
Customer discovery question · Austin, Texas
Where can I compare Botox services in Austin?
recommended · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “For Botox consultations in Austin, Luma Med Spa is one option to consider. Its listed services include Botox, and its profile provides a route to ask about an appointment.”
- Cited source: Luma Med Spa
- Retrieved only: Treatments page
Customer discovery question · Austin, Texas
Which Austin clinics offer laser hair removal?
incidental · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa lists aesthetic services in Austin, but this answer does not establish a dedicated laser hair removal page or recommend a provider for that service. Compare the service information and consultation options first.”
Customer discovery question · Austin, Texas
Where can I ask about a facial consultation in Austin?
incidental · identity matched · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Luma Med Spa appears among the Austin businesses discussed, but this answer does not recommend it for a facial consultation. Look for a clear description of the consultation and a direct way to contact the business.”
Customer discovery question · Austin, Texas
Which medical spas are near central Austin?
not mentioned · identity not present · accuracy not assessed · 2026-08-28
Saved answer excerpt: “For central Austin, compare providers whose locations and appointment options fit the area you can travel to. This answer does not identify an individual business.”
Customer discovery question · Austin, Texas
Where can I compare appointment options for skin care in Austin?
not mentioned · identity not present · accuracy not assessed · 2026-08-28
Saved answer excerpt: “Compare providers that clearly describe skin care consultations, publish their location details and provide a working appointment route. This answer does not name a specific business.”
Business-detail check · Austin, Texas
What services does Luma Med Spa in Austin offer?
incidental · identity matched · accuracy consistent · 2026-08-28
Saved answer excerpt: “Luma Med Spa's listed services include Botox, laser hair removal and facials in Austin.”
Business-detail check · Austin, Texas
How can I book at Luma Med Spa in Austin?
incidental · identity matched · accuracy consistent · 2026-08-28
Saved answer excerpt: “Use the appointment link on Luma Med Spa's profile or website, or contact the business using its listed phone number to ask about a consultation.”
Helping customers choose and contact you
Your public profile
- Category
- Medical spa
- Customer routes
- Phone present · website listed · booking present
- Hours
- 7/7 days specified, including 2 closed days.
Appropriate closed days are healthy. Confirm that the published schedule matches how your business actually operates.
Customer feedback
4.7 / 5
184 public reviews · 50 sampled
5 of 20 recent sampled reviews had an owner response. 1 of 3 lower-rated reviews had a response.
Review checks use a selection of public reviews rather than a full history or customer survey. Available comments show what those reviewers reported, not what caused their experience.
Website evidence
3 relevant pages checked. The findings describe the content we could inspect; other pages or content loaded by the browser may differ.
- Luma Med Spa Austin
Heading: Medical aesthetics in Austin
Contact path detected · booking detected
Indexing signals: no block detected. Actual Google indexing is not verified.
- Botox in Austin
Heading: Natural-looking Botox
Contact path detected · booking detected
Indexing signals: no block detected. Actual Google indexing is not verified.
- Aesthetic treatments
Heading: Treatments
Contact path detected · booking detected
Indexing signals: no block detected. Actual Google indexing is not verified.
Local business markup: not detected in checked content. Detection does not establish valid structured data or search-feature eligibility. Mobile lab check: needs work; this is not real-user performance.
Why MapsDoc fits
Let us do the work, and see the results every month.
You run Luma Med Spa. MapsDoc takes care of the profile, review, listing and follow-up work that turns searches into bookings. Your report sets the starting priorities.
Where we would start for your business
Review how customers find “laser hair removal”
- We maintain your profile details and services, make approved improvements, and check the route customers use to contact or book with you.
- We agree the searches and service area that matter to your business, then map them across your area and check them monthly to guide the next work.
The finding and how we would check progress
“laser hair removal” reached the Top 10 from 1 of 25 valid measured locations.
Repeat the same query, locations and collection method after the agreed work; compare valid Top-3 and Top-10 counts.
What you receive: Before-and-after evidence of profile changes and a checked customer contact route. Comparable maps and completed work in your Monthly Health Report.
Build a consistent review-response rhythm
- We set up your review-request workflow, monitor feedback and prepare responses in your approved voice, bringing sensitive customer matters to you.
The finding and how we would check progress
5 of the 20 most recent sampled reviews had a visible owner response.
Check how many newly sampled reviews have a useful response, including unresolved lower-rated feedback.
What you receive: Requests sent, reviews received and published responses in your Monthly Health Report.
Why Essential fits this report
The recurring priorities in this report fit Essential: profile care, reviews and monthly map tracking, with missed calls texted back within 60 seconds.
Found, trusted and booked
Your Google profile rebuilt and kept current, listings accurate everywhere, review requests after every visit with every review answered, and missed calls texted back within 60 seconds.
A clear record of the work and what comes next
Your Monthly Health Report brings together completed work, repeat Google Maps and AI-search visibility checks, and the next priorities. Your Visibility Manager adds a written summary and answers questions by chat or email.
Everything included in Essential Visibility Care
- Google Business Profile rebuilt, then kept current
- 4 Google posts a month, written and designed for you, and a monthly photo refresh
- Business listings fixed and kept accurate across 90+ directories
- Where you show up on Google Maps, checked monthly
- Review requests after every visit, and every review answered
- Your business facts kept accurate where Google and AI assistants read them
- Missed calls texted back within 60 seconds
- Every new website lead answered within 60 seconds
- A Book button on Google linked to your calendar
- One inbox for calls, texts and messages
- Monthly Health Report, with a written summary from your Visibility Manager
- Chat and email support from your Visibility Manager
Want your website looked after too?
Professional adds a website built to book, checked and improved every month, AI search tracking and an AI receptionist. This is an optional goal to discuss, separate from correcting the pages checked in this report.
A clear start, with the day-to-day work handled
Setup is paid once: $750. It captures your baseline before we change anything, rebuilds your profile and switches on the follow-up that turns calls into bookings. You confirm the facts, provide access and approve important changes; MapsDoc does and reviews the work.
Setup, access and scope
What setup includes
- Baseline measurement before we change anything
- Google Business Profile rebuild
- Listings, review requests and missed-call texts switched on
- Booking button connected to your calendar
- Your Treatment Plan for the first 6 months
- Professional: your website and the AI receptionist set up
What we need from you
- Confirm services, hours and booking details; grant Business Profile manager access.
- Confirm the services and service area that matter to your business.
- Connect your booking or payment system and approve the response approach.
How the work is measured and scoped
- A full rebuild in the first weeks, then ongoing care with 4 Google posts a month. Eligibility and owner approval are checked before publishing; ranking changes are not guaranteed.
- Monthly: your top 5 searches on Essential, 15 compared with 3 competitors on Professional. Measurements track visibility; they do not establish bookings or isolate the cause of a ranking change.
- Continuous requests; replies within 24 hours. Requests go to every customer, never only happy ones. Reviews and ratings are not guaranteed.
Suggested care plan
Essential Visibility Care
Get found and get called.
$1,500USD / month
6-month first term, billed monthly. Month to month after that.
- Setup One time
- $750
- Due at enrollment First month + setup
- $2,250
Prices exclude applicable taxes, added at checkout where required.
30-day money-back guarantee: cancel within 30 calendar days of enrollment and we refund your monthly fee. Cancel within the first 7 days and we refund your setup fee too.
Review the enrollment and guarantee termsReview the plan and business details before deciding. Opening the review does not charge you.
Your free findings and action plan are yours to use, whether you choose MapsDoc or handle the work yourself. No ranking, lead or booking outcome is guaranteed.
Why care needs time
Improvements need time to be implemented, observed and refined. Google explains that some changes can take several months and may have no noticeable effect. Google’s guidance on timing. MapsDoc’s six-month first term provides time for ongoing work; it is a service commitment, not a ranking deadline or an industry-mandated contract length.
Evidence and method · dates, locations and limitations
Public observations are a baseline snapshot. Maps positions, Search-pack positions and consumer AI answers are separate measurements. Unknown observations do not count as negative findings. Incomplete grids show valid counts without a full-grid grade. A composite score is withheld from this owner report; sampled AI results never contribute to it.
Checked: profile Aug 28, 2026; reviews Aug 28, 2026; Maps Aug 28, 2026; website Aug 28, 2026. Search demand context, where available, covers United States; it does not represent local bookings or the business’s market share.
Website checks inspect a bounded page sample. No detected indexing block does not mean Google has indexed a page. Structured-data detection is not a validation. Review excerpts are sampled observations; an isolated comment does not establish a recurring theme.
Grid center: 30.26720, -97.74310. This fictitious demonstration retains its original fixed radius so the sample evidence remains reproducible.
- Location 1: 30.33915, -97.82615
- Location 2: 30.33915, -97.78463
- Location 3: 30.33915, -97.74310
- Location 4: 30.33915, -97.70157
- Location 5: 30.33915, -97.66005
- Location 6: 30.30317, -97.82615
- Location 7: 30.30317, -97.78463
- Location 8: 30.30317, -97.74310
- Location 9: 30.30317, -97.70157
- Location 10: 30.30317, -97.66005
- Location 11: 30.26720, -97.82615
- Location 12: 30.26720, -97.78463
- Location 13: 30.26720, -97.74310
- Location 14: 30.26720, -97.70157
- Location 15: 30.26720, -97.66005
- Location 16: 30.23123, -97.82615
- Location 17: 30.23123, -97.78463
- Location 18: 30.23123, -97.74310
- Location 19: 30.23123, -97.70157
- Location 20: 30.23123, -97.66005
- Location 21: 30.19525, -97.82615
- Location 22: 30.19525, -97.78463
- Location 23: 30.19525, -97.74310
- Location 24: 30.19525, -97.70157
- Location 25: 30.19525, -97.66005
Not assessed: Private Business Profile performance such as calls, directions and website clicks; Citation-network completeness; Historical AI-visibility trends and every possible AI response; Traffic, bookings, revenue and customer conversions. This snapshot does not establish causation or promise leads, bookings or revenue. If later monitoring changes the searches or method, use a new baseline.